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Frequently Asked QuestionsThis collection of frequently asked questions (FAQ) provides brief answers to many common questions about database and software development. A. Is it true that database/software development is costly?Not really, it depends on the complexity of the application. B. I may need a software but I’m not sure how to go about getting one. Slim Monkey offers free consultation. First set-up an appointment on the “Contact us” page so that we can arrange a convenient date to meet with you to discuss your company’s or business’ needs. We will sit with you and design the most cost-effective solution for your business/company. The consultation is commitment-free. After the consultation with Slim Monkey you will receive a proposal for the development of your customized software. It is only when you are ready to commit will you enter into a contract with the Slim Monkey for you tailor-made business solution. We also offer payment plans. C. How does your payment plan work? Typically we ask for 50% deposit to commence working on your project. The balance is payable immediately upon completion of the project. The Slim Monkey does entertain reasonable proposals for methods of payment. D. I need a database/software but I’m not sure how long it would take to develop. Again, the complexity of the software determines how long it will take to develop. We can develop a simple solution in three to four weeks time. E. Do I have to pay a yearly license or some fee based on the number of users accessing my database/software? No, Slim Monkey uses open source development tools in the following languages: Php and Mysql. Slim Monkey will design your application to allow you to use as many users as you see it fit with no extra cost to you. F. How can I contact the Slim Monkey? You can contact Slim Monkey via any of the preferred modes of contact on the “Contac us” page. G. How long does it take for you guys to answer emails? We try our best to answer emails within 24 hours normally. Unforeseen circumstances may extend our turnaround time. H. How will I know how to use my customized software by the Slim Monkey? We produce user manuals for all software created at no extra cost to the client. These manuals are printed documents with instructions on how to perform the different features of the database/software. As an added bonus, we provide training for a pre-determined period at times which are mutually agreed by the client and the developer. The cost of the training is included in the contract price. |
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